Our Returns/Refund Policy

We gladly accept returns within 14 days of purchase.  Refunds are issued to with exchange only. Orders placed with store credit can only be refunded in store credit.

Please note that returned merchandise must be unworn, undamaged, unwashed, and have the original tags still intact. Vintage pieces and ‘last chance’ items are final and cannot be returned or exchanged. If your item is damaged and your purchase date falls outside our standard return window, then please contact hello@aprilmartindesigns.COM and we’ll be happy to serve you.  We are not responsible for lost orders with the incorrect address.  Once your order is placed it cannot be modified.

Fees

Exchanges and returns for U.S.-based orders are free. We do not offer free exchanges and returns for international orders.  International customers must reach out to our customer service team to initiate a return.  We do not offer exchanges on international orders, only returns for refund. 

How do I start a return or exchange?

To make a return, please email 

hello@aprilmartindesigns.COM

and simply enter the email address associated with your purchase, or your order number and shipping address zip code to initiate the return. A follow up email with a return label will be sent to you. 

Do I need to return the product in its original packaging?

If possible, please ship your return in its original packaging to protect it from damages during transit. If you no longer have the original packaging, it’s not a problem. Please ship your return in your own packaging or materials provided by your local courier.  Please make sure the original tags are still intact.